This article provides a high-level overview of the main products page and the individual product details page. If you need help setting up your product for an allocation, you can refer to Set Up Your Products For An Allocation. If you need to prepare your products for a club batch, please refer to Set Up Your Products For Club Batch Processing.
Overview of the main Products Page
The Products tab in Offset provides a comprehensive view of all products. You can view Products by Category, All products, Categories only, or Archived products.
From the Products by Category Page, you can:
See a list of products, including name, status, SKU, product type, format, Stock Status (if applicable), price, inventory quantity, and category
Import Products through a spreadsheet
Please see Importing Products Into Offset Commerce for instructions on how to do so
Click into individual products or categories to edit or view
Export product lists
From the All Products Page, you can:
See a list of products
Filter by minimum and maximum prices, bottle size, category, product status (active, inactive), type, or varietal
Click into individual products to view or edit details
Add new products manually
Action Options:
Select the Products you want to manage
Select Choose an Action:
Update status (Active, Inactive, Archive)
Export product data
Export order data for specific products
Assign to categories (products can be assigned to multiple categories)
Remove from categories
How to Add a New Product
You can add a New Product from the dashboard, the main product page, or by duplicating an existing product.
To duplicate an existing product:
Select the desired product
Click on Actions in the right-hand corner
Choose Duplicate Product
Fill in the Product Title, Subtitle, and SKU
Most other details will be copied from the original product
You should still review inventory, pricing, vintages, and tasting notes
To add a new product:
Go to the Products tab
Click New Product
Fill in key product details:
Product Type
Product Title
SKU
Price
Inventory
Select Create Product
Set up the product Visibility
Add other details as needed
Once saved, the product will appear in the main Products list and will be available when creating orders.
NOTE: You can also add products via an import. If you would like to learn how to do that, you can view the Importing Products Into Offset Commerce article.
How to Edit an Existing Product
To update an existing product:
Find it on the Products page using search or filters
Click on the product name to open the Product Details Page
Select Edit
You can modify any of the details found on the Product Details Page
Click Save Changes when done
You can edit products via an import
See the Import Inventory Updates article to learn how to update inventory via an Import
For other edits you can make via an import, see Importing Products into Offset Commerce
NOTE: Be cautious when changing SKUs or pricing for products that are part of existing orders or allocations — changes may affect those records. If you change a SKU in Offset, ensure it matches in ShipCompliant and your Fulfillment house.