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Content changes and browser cache

After updating content the changes are not appearing on the website.

Written by Ned Creed
Updated today

There are many changes that can be made to all kinds of content on your website - products (names, images, descriptions, etc.), allocations (group details, wines, quantities available, messaging, etc.), the vineyard page, about us page, mailing list sign up page, log in page, etc.


Please remember that changes to any content can take 5 minutes to appear on the live website.

If you are visiting and refreshing the same page on the website again and again, your browser can cache the page (a digital snapshot) to make it load faster, which in turn, won't show the changes you have made.

You would then need to do some hard refreshes to that page of the website.
Google "hard refresh browser" as there are different keystrokes depending on the computer/browser. A hard refresh forces the browser to fully reload that page. Still, a browser cache can be sticky. Try another browser to see if the changes are visible or ask a co-worker to visit that same page.

Also, when reviewing content changes on the website, and you are logging into a customer account, it is best to choose, "Sign In as Customer on Staging" in the "Actions" menu on the customer details page…

This option loads changes faster and tends not to have the browser cache issue.
You can use this option while making all your website changes and/or doing your review of an allocation setup. Once everything is completed, if you then visit the live website, there is a better chance all the changes will be live and your browser will have not cached previous visits.

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